Frequently Asked Questions
AI Analytics
How is the eyeCloudAI product operated?
- Data collected from SIEM (either our eyeCloudXOAR or third-party) is linked to eyeCloudAI, or logs collected by installing an Agent on security devices are analyzed using AI models.
The analysis results lead to the generation of SIEM events or automatically process the corresponding events through SOAR Playbook (RPA), completing a fully automated cycle.
What are the actual benefits of implementing AI?
- Significant reduction in security event analysis time
- AI handles approximately 20,000 analysis tasks per day → Effectively replaces over 650 personnel
- Expanded analysis coverage (can exceed daily analysis limits of monitoring personnel)
- When used with eyeCloudXOAR, enables automated task processing based on AI analysis results and management of the AI model lifecycle
Is a large amount of data required for AI model training?
- With LLM-based vector analysis and continual learning, it quickly adapts even with a small amount of data.
It can be immediately reinforced with just one piece of feedback data, achieving approximately 29 times the data efficiency compared to CNN.
What is different from existing AI solutions?
- The security-specialized On-Premise LLM assistant (eyeCloudAI Assistant) is the key differentiator.
- Trained on security operations specialized data (MITRE ATT&CK, CVE, CWE, CAPEC, etc.)
- Fully operational in a closed network (offline environment) — no data transmission outside
- Risk of data leakage when inputting security logs into external AIs like ChatGPT → eyeCloudAI operates solely internally
What tasks can AI actually automate?
- Automatic classification of threat events (99.8% accuracy), analysis of attack payloads, automatic generation of threat analysis reports, automatic mapping of CVE·CAPEC, and execution of automatic responses linked to SOAR playbooks are possible.
What is the difference between Agentic AI and traditional AI Assistants?
- AI Assistant: Acts as a 'helper' that provides summaries and analysis results based on operator commands
- Agentic AI: An 'autonomous' security system where multiple AI agents collaborate independently to autonomously assess and execute the entire process from detection to response
What is different from general AI like ChatGPT?
① Specialized training in security monitoring vs general knowledge base
② No data leakage due to operation in an on-premise closed network
③ Direct integration with SIEM/SOAR and execution of automation
④ One-time cost for deployment vs ongoing charges based on usage
Aren't there many false positives?
- SecureLayer UEBA continuously reduces false positives with its AI-based Continual Learning feature.
Even a single piece of feedback data is immediately reflected in the learning process, and the actual false positive rate of eyeCloudAI has decreased from 94.8% to 5.2%.
Technical support for optimization is also provided during the initial operational period.
Is a large amount of data required for AI model training? (Advanced)
- With LLM-based vector analysis and Continual Learning, it quickly adapts even with a small amount of data.
It can be immediately reinforced with just one piece of feedback data and has approximately 29 times the data efficiency compared to CNN.
Can zero-day threats or APT attacks be detected?
- Yes, it is possible. Our unsupervised and reinforcement learning-based ML/UEBA technology detects unknown new threats.
It analyzes long-term logs autonomously to track APT attacks and has the capability to complete reports automatically.
Does AI learn on its own? Is manual tuning required?
- It performs autonomous tuning by applying Self-Feedback Learning technology.
However, for data that the model cannot classify, model updates are necessary through reinforcement learning.
No additional feedback is required for the data that has been reinforced.
Is there a risk of work being interrupted due to false positives when using AI for autonomous response?
- We address this issue through a multi-agent collaboration system.
The collection, analysis, and response agents share their respective roles and go through a workflow that verifies each other's results, ultimately ensuring that a human supervises and approves the process to maximize accuracy.